Mediacentre

24 Jun 2024
·
UK

Hybrid workers call on employers to increase investment in connectivity

London, 24^th June 2024 – A new survey commissioned by Cellnex UK has uncovered that a lack of reliable mobile connectivity in the office is affecting seven in ten (70%) hybrid workers surveyed. This issue has forced the majority of employees to leave their office building simply to make a phone call (60%), with reports of decreased productivity (74%) and increased stress levels (72%) as a result.

Most of the UK has access to strong mobile signal in their home and local community, yet these latest findings indicate that buildings are proving a barrier to workers receiving this service in the office. Many hybrid workers are looking to their organisations to address this, with nearly two thirds of those surveyed (61%) calling on their employers to increase investment in office mobile connectivity.

The recent survey of 2,000 UK hybrid workers reveals that slow internet speeds (40%), weak mobile network signal (39%) and dealing with areas in the office which have poor or no mobile coverage (36%) are the top connectivity issues faced. In fact, over a quarter (27%) of those experiencing connectivity issues experience this on average two to three days per week.

With many of today’s office buildings consisting of thick concrete or stone walls, brick and steel structures and an increased use of metallised-glass, over half (55%) of those surveyed report that their mobile connection is better at home than the office. According to the findings, the top three problem areas at work with weaker mobile signal include office stairwells, meeting rooms and communal spaces such as kitchens or break rooms.

Edmund Wilkinson, Head of Sales for In-Building solutions from Cellnex UK said: “These findings emphasise that many office buildings across the country are not yet fit for purpose when it comes to facilitating the needs of a modern workforce and we must ensure that our infrastructure is suitably upgraded to meet demand.

“In today’s increasingly digital world, reliable mobile connectivity is essential for productivity and employee wellbeing. By addressing these issues businesses can expect to not only increase productivity, but also create a more collaborative and less stressful work environment for their employees.”

The majority of those surveyed (86%) also stated that they believe reliable mobile connectivity plays an important role in job performance. Poor mobile connectivity would also deter 68% of hybrid workers surveyed from coming into the office, and 40% stated they have considered changing jobs due to persistent mobile connectivity issues.

ENDS

About the research: All figures, unless otherwise stated, are from Censuswide. Total sample size was 2,000 hybrid workers in the UK. Fieldwork was undertaken between 25/04 – 02/05 2024.

For more information or interview requests, please contact the team on cellnexpr@grayling.com

About Cellnex UK

Cellnex is Europe, and the UK’s largest and fastest-growing independent owner and operator of wireless telecoms infrastructure and is integral to the successful roll-out of 5G. With the wireless infrastructure foundation that we deliver across rural and urban areas, Cellnex UK connects everyone, everywhere. Our networks and solutions are built to be fit for now and the future so that the UK can prosper. We are a business built on commercial and technical innovation, ambition and sustainable growth. We offer customers the commitment to neutrality and the economic benefits of shared infrastructure.

For more information: www.cellnex.co.uk

Latest news

See all news

08 May 2024
·
UK

Our client Netmore is one of the leading operators transforming the future of utilities through IoT, modernising utility operations: improving efficiency, reducing costs, enhancing customer satisfaction, and promoting sustainability. Listen to this article: ... [+]

03 May 2024
·
UK

Cellnex UK Site Share is partnering with the UK Ministry of Defence (MOD) to revolutionize terminal air traffic management at military airfields in the UK and overseas. Listen to this article: Through collaboration... [+]

15 Feb 2024
·
UK

Smart offices are changing the way businesses are operating. Businesses are investing in smart offices with the sole purpose of saving money whilst increasing efficiency and productivity. In this article, we will explore Smart Offices... [+]

15 Feb 2024
·
UK

Lightning-fast data, ultra-low latency and increased capacity. 5G connectivity, the fifth generation of mobile technology, is here. It’s being rolled out across the UK now and promises significant benefits over 4G connectivity – for users... [+]

15 Dec 2023
·
UK

Dropped calls are a common frustration in today’s constantly connected world. At best case scenario they interrupt a catch-up with a friend or relative, at worst, they disrupt an important business conversation, or even compromise... [+]

15 Dec 2023
·
UK

In today’s fast-paced world, it’s hard to imagine a life without seamless connectivity and instant communication. We rely heavily on our smartphones and other smart devices to access information, and carry out our daily tasks.... [+]

25 Oct 2023
·
UK

In-building wireless solutions are used to deliver full mobile coverage for indoor spaces. They solve the problem of slow or no mobile connectivity caused by thick walls or steel structures, eliminating the frustration users feel... [+]

19 Oct 2023
·
UK

The Mobile Infrastructure Forum (‘MIF’) launches today, bringing together the interests of four key organisations operating large-scale portfolios of shared mobile infrastructure in the UK (Cellnex UK, Cornerstone, MBNL and Wireless Infrastructure Group).

02 Oct 2023
·
UK

The new Distributed Antenna System (DAS) provides fast, consistent mobile signal and data coverage across The OWO, the former Old War Office building.

27 Sep 2023
·
UK

Poor mobile connectivity inside transport hubs represents a significant pain-point for today’s smartphone carrying passengers. Whilst many busy hubs, including major airports, are addressing this need, others risk falling behind. Listen to this article: ... [+]

05 Sep 2023
·
UK

Technology is ubiquitous in the modern education system and today’s students are digitally literate, helping them to approach problems differently. It’s no surprise that they expect great connectivity everywhere. Listen to this article: Mike Harrison,... [+]

15 Aug 2023
·
UK

Today’s guests expect reliable indoor mobile coverage when visiting hotels and resorts – and will consider taking their business elsewhere if it’s not available. Listen to this article: Jack Martin, Commercial Development Manager at Cellnex... [+]

09 Aug 2023
·
UK

Industry 4.0 is the fourth industrial revolution. And it’s big. Rooted in technology and enabled by the internet of things (IoT), big data, augmented reality (AR), artificial intelligence (AI) and machine learning (ML) are combining... [+]

01 Aug 2023
·
UK

Having a reliable mobile signal is an important factor for consumers in determining where they go to spend their time and money. Discover how this can be achieved with Cellnex UK!

28 Jul 2023
·
UK

With industries now relying on faultless connections for next-generation smart solutions, Cellnex UK explores the benefits and key differences between 5G and Wi-Fi 6. Listen to this article: What is Wi-Fi 6? Wi-Fi 6... [+]