The following Privacy Policy informs you about what personal data is collected when using our website and how we process, use and protect such data.
Who is responsible for processing your data?
Any personal data that may be collected through the website will be processed by the owner of the website, the company Cellnex Telecom, S.A. (hereinafter Cellnex Telecom), with address for notification purposes at Passeig de la Zona Franca 105 (Torre Llevant), 08038 Barcelona.
CELLNEX TELECOM has appointed a Data Protection Officer, who will ensure that your data is treated properly and will resolve any doubts or queries that may arise. You can contact him at the postal address indicated or at the following email address: personaldata@cellnextelecom.com
How do we collect your data?
As a general rule, the use of the website does not require users to disclose their personal data as a precondition.
The data that you communicate to us will be provided by you voluntarily, through the different forms on the website.
For what purposes will we process your data?
The data you provide will be used by Cellnex Telecom for the following purposes:
- Manage your request submitted through the contact form;
- Manage your subscription to the content or newsletters you request.
What is the legitimacy for the processing of your personal data?
The legal basis for the processing of data is your express consent, which will be formalised by your acceptance of the Privacy Policy at the time of data collection.
We inform you that the use of cookies on the website may involve the processing of your data to facilitate browsing and personalisation of the website, as well as to analyse user browsing. However, you can oppose to this, as well as configure your browser to manage cookies, as explained in the Cookies Policy.
How long will we keep your data?
Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected. When your data is no longer required, access to it will either be limited to the fulfilment of strictly legal obligations or it will be securely destroyed.
As regards the use of your information for communication purposes (newsletter subscriptions), we will retain that information for that purpose until you request us to do otherwise.
With whom will we share your data?
If necessary, the personal data you provide may be disclosed to Cellnex Group company(ies) based in the European Economic Area and/or in countries that have an adequacy decision in accordance with the GDPR (see the list on our website).
Sending your data to the aforementioned companies of the Cellnex Group will occur only in cases where it is strictly necessary to process and correctly manage the request you have made through our website.
Your data will not be communicated to other recipients unless otherwise indicated on the specific form. To this end, we inform you that the Cellnex Newsletter will be sent by our service provider and/or creative agency using a CRM (Customer Relationship Management) tool.
How do we protect your data?
CELLNEX TELECOM is committed to information security and has certified its information security management system in accordance with ISO 27001.
In addition, we guarantee that the personal data collected in the forms is sent by encrypting the information to prevent it from being viewed or intercepted by third parties.
CELLNEX TELECOM may contract certain services from third parties that could involve accessing and/or processing of personal data, but in any case, third parties are required to comply with current legislation and security policies, and must guarantee the use of the information in accordance with the instructions of CELLNEX TELECOM and must implement the appropriate technical and organisational measures to guarantee the confidentiality of the information.
What are your data protection rights?
You can exercise your rights at any time by contacting the Data Protection Officer at the aforementioned e-mail address or by mail.
In particular, you have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your personal data
- Revoke consents given
- Request the portability of your data.
- Request the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
- Contact the Data Protection Officer (DPO) by the following means:
- E-mail: personaldata@cellnextelecom.com
- Postal address: DPO – Cellnex Telecom
- Passeig de la Zona Franca 105 (Torre Llevant), 08038 Barcelona
We also inform you of the option to submit a claim to the Spanish Data Protection Agency if you consider that the legislation has been infringed with respect to processing your personal data.
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