Site Access
Want to gain access to our Sites? All you need to know.
This section covers all you need to know when wishing to access Cellnex UK operational sites. Find our Policies and Procedures, Escalations, Site Access Request and Service Desk Portals to ILOQ and requesting Site keys below.
Policies and Procedures
The Cellnex Code of Practice covers our policies and procedures – They have been put in place to ensure the safety of all, including a structured system of control for access, processes to minimise risk of injury and a single point of reference for all persons wishing to access Cellnex UK operational sites.
Escalations
Our escalation procedures and guidance will help you understand which team within Cellnex your query or escalation should be directed to, from Site Access & Accreditation, Safety, Health or Environment (SHE) and Network Operations Centre (NOC)
Site Access Request Portal - Agora
Cellnex UK uses Agora as its Site Access Request portal, you can view the User Guide, request access or login.
Service Desk Portal - Jira
Cellnex UK uses Jira as its Service Desk Portal, you can request Site Access, Issue & Incident reporting, accreditation and more. View the User Guide, request access or login.
