Our business model focuses on the neutral and shared management of telecommunications infrastructures, strengthening our commitment to sustainability. We integrate Environmental, Social and Governance (ESG) factors into our strategy, measuring and managing our impact on society and the environment in an efficient and responsible way.
We aim to keep improving in sustainability and extending our commitment throughout our value chain and with our stakeholder groups.
At Cellnex we are committed to building solid and transparent relationships with our stakeholders, who are essential to the success of our operations and strategies.
Our stakeholder relationship policy defines a model for Cellnex’s relationship with stakeholders enabling us to incorporate stakeholder expectations into the company’s strategy.
The relationship model ensures that stakeholder engagement is applied consistently throughout Cellnex’s operations and in its interactions with stakeholders throughout the value chain.
The basic principles of stakeholder relations are value creation, open dialogue and active listening, accountability, transparency, and continuous improvement.
Cellnex periodically identifies and prioritises relevant stakeholders, including vulnerable groups, based on their potential impact on the company through context analysis in the double materiality exercise. This process allows us to allocate the necessary resources to engage with them more effectively.
Employees
We value and promote talent within our organization
Customers
We are dedicated to meeting the needs of our operators and ensuring the highest quality of service
Investors and Shareholders
We are committed to providing transparent and detailed information about our performance and strategy
Suppliers
We foster fair and collaborative relationships with our suppliers
Society and Local communities
We actively contribute to society and the communities where we operate
Media
We maintain open and transparent communication with the media
Public Administration and Associations