The Accreditation and Site Access teams are responsible for enabling accredited companies and engineers to access Cellnex telecom sites on behalf of telecoms operators.

The Accreditation Team are responsible for:

• Company and individual accreditation applications
• Issuing of site keys
• Issuing of BT OBASS cards
• Security clearance for engineers requiring access to MOD and Warwickshire Police Sites

The Site Access Team are responsible for:

• Processing access requests in line with lease access provisions for fault and planned works

The Service Desk Portal can also be used to raise a number of other requests including site access or facilities issues, health & safety queries, and small cells service requests. The Service Desk user guide provides all the necessary guidance and can be accessed and downloaded below.